Richway International, Inc. (BioMat’s parent company) guarantees they will repair or replace your product if it becomes defective in any way. Certain fees may apply, depending on the nature of the problem, the product and the amount of time that has passed since your purchase. Click here for more information and for a fee schedule.
Contact Richway directly for returns and repairs:
Phone: 1-855-338-6410 or 808.589.2800
These statements have not been evaluated by the Food and Drug Administration.
These products are not intended to diagnose, treat, cure or prevent any disease.
Information provided is for informational purposes only and is not intended as a substitute for professional medical advice or recommended treatments. It is not a substitute for the product User’s Guide. Please consult with a medical professional regarding any health concerns and before beginning this or any other health care program. Any information with regard to personal testimonials about the product do not reflect nor represent product claims.
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“Best purchase I ever made! I purchased the BioMat and use the mat at least 4-5 times per week. I have found doing only 30 minutes gives me great relief.”
“I realized today how different my life is ... well, after sleeping on a bed of amethyst for the past three years, how can life not be different and better?!!”
“I have been thinking about the pro set (professional-size BioMat and pillow) for months and what keeps coming to me is I need this for my self-care. I’m ordering mine today!”
“Honestly, the BioMat has changed my husband and my whole life! Why did we wait so long to purchase the BioMat?!”
“I love the deep peace that the BioMat brings and it brings relief quickly. I consider it essential for my wellness and spiritual practices.”